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Notice of Nondiscrimination

Discrimination is Against the Law


ATRIO Health Plans complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATRIO Health Plans does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.


ATRIO Health Plans

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need any of the services listed above, contact ATRIO Customer Service toll free at 877-672-8620, daily from 8 a.m. to 8 p.m. TTY users should call 800-735-2900.
If you believe that ATRIO Health Plans has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

  • Medicare Compliance Officer
  • 2965 Ryan Drive SE
  • Salem, OR 97301
  • 877-672-8620
  • compliance@atriohp.com


You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, contact
Customer Service toll free at 877-672-8620, daily from 8 a.m. to 8 p.m. TTY users should call 800-735-2900.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

  • U.S. Department of Health and Human Services
  • 200 Independence Avenue, SW
  • Room 509F, HHH Building
  • Washington, D.C. 20201
  • 1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Español (Spanish) - ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia
lingüística. Llame al 1-877-672-8620 (TTY: 1-800-735-2900).

Tiếng Việt (Vietnamese) - CHÚ Ý: Nếu quý vị nói tiếng Việt, chúng tôi có các dịch vụ hỗ trợ ngôn ngữ miễn
phí dành cho quý vị. Hãy gọi số 1-877-672-8620 (TTY: 1-800-735-2900)

繁體中文 (Chinese) - 注意:如果您講國語,您可以免費獲得語言援助服務。請致電 1-877-672-8620
(TTY:1-800-735-2900)。

Русский (Russian) - ВНИМАНИЕ! Если Вы говорите по-русски, Вы можете бесплатно воспользоваться услугами перевода. Телефон: 1-877-672-8620 (телетайп: 1-800-735-2900).

한국어 (Korean) - 유의사항: 무료 한국어 지원 서비스를 이용하실 수 있습니다. 전화번호는 1-877-
672-8620 (TTY: 1-800-735-2900) 번입니다.

Українська (Ukrainian) - УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером 1-877-672-8620 (телетайп: 1-800-735-2900).


日本語 (Japanese) - 注意事項:日本語でのサービスをご希望の場合、1-877-672-8620(TTY:1-800-
735-2900)までご連絡ください。このサービスは無料です。


Română (Romanian) - ATENȚIE: Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență
lingvistică, gratuit. Sunați la 1-877-672-8620 (TTY: 1-800-735-2900).


ខ្មែរ (Cambodian) - ប្រយ័ត្ន៖ បរើសិនជាអ្នកនិយាយភាសាខ្មែ រ, បសវាជំនួយខ្ននកភាសា បោយមិនគិត្ឈ្ន ួល
គឺអាចមានសំរារ់រំបរ ើអ្នក។ ចូ រទូរស័ព្ទ1-877-672-8620 (TTY: 1-800-735-2900)។


Oroomiffa (Oromo) - XIYYEEFFANNAA: Afaandubbattu Oroomiffa, tajaajila gargaarsa afaanii,
kanfaltiidhaan ala, niargama. 1-877-672-8620 (TTY: 1-800-735-2900) Bilbilaa.


Deutsch (German) - ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche
Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-877-672-8620 (TTY: 1-800-735-2900).


Français (French) - ATTENTION : Si vous parlez français, des services d'aide linguistique sont disponibles
gratuitement. Appelez le 1-877-672-8620 (ATS : 1-800-735-2900).


ภาษาไทย (Thai) -โปรดทราบ: ถ้าคุณพูดภาษาไทยคุณสามารถใชบ้ริการช่วยเหลือทางภาษาไดฟ้
รีโทร 1-877-672-8620 (TTY: 1-800-735-2900)

Please view a PDF of our notice of nondiscrimination here.