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Medication Therapy Management

ATRIO Health Plans is pleased to offer a free service to help ensure you are getting the most value from your medications and in the safest manner.

Many people are living longer, more active lives with the help of prescription drugs, over-the-counter medicines, vitamins and supplements. When you take the right medicines in the right way for the right health conditions, they are safe and effective tools for good health.

ATRIO Health Plans contracts with OutcomesMTM™ to offer Medication Therapy Management services to ATRIO Health Plans members who meet certain criteria. Through the OutcomesMTM, specially trained Personal Pharmacists are available in communities throughout Oregon.

These pharmacists do much more than dispense drugs. They are there to help you get the best results from your medication while keeping out-of-pocket costs down. By using an OutcomesMTM Pharmacist, you can get the extra attention you need to keep your medication therapy on the right track.

As an ATRIO Health Plans member, you are eligible for these important services at no additional cost if you meet the following criteria:

2019 Eligibility Requirements:

  1. You must have a total drug cost of over $4,044 a year on medications
  2. You must take 7 (seven) or more medications for chronic illness
  3. You must have 2 (Two) or more chronic diseases:
  • Chronic Heart Failure (CHF)
  • Diabetes
  • Dyslipidemia
  • Hypertension
  • Respiratory Disease-Asthma
  • Respiratory Disease-Chronic Obstructive Pulmonary Disease (COPD)

Comprehensive Medication Review (CMR):

Your OutcomesMTM Pharmacist will meet with you face-to-face or via phone to review all your medications. This will help identify any duplications or conflicts and help to organize your medication schedule. Following the CMR, you will receive a Medication Action Plan and Personal Medication List.

  • Estimated Time Commitment: 30 minutes to 1 hour

Prescriber Consult

Your OutcomesMTM Pharmacist will confer with you and your doctor(s), face-to-face or via phone to resolve any problems found with your medications.

  • Estimated Time Commitment: 5 to 15 minutes

Medication Adherence Guidance

Your OutcomesMTM Pharmacist will ask about how you take certain medications to ensure you take it as prescribed and work with you on any adherence barriers you may encounter.

  • Estimated Time Commitment: 5 to 15 minutes

Member Notification

  • Contact: Members that qualify for MTM will be contacted by ATRIO Health Plans through the mail. Members may also be contacted by their Personal Pharmacist face-to-face or via a phone call from Silverlink, our phone vendor.
  • Frequency: Members eligible for MTM will be identified at least four times a year through a review of their medication history.
  • Opt-Out: Eligible members are able to opt out of the MTM program as participation is voluntary. To opt out, please contact ATRIO Health Plans Customer Service at the number shown below.

Getting started is easy. Simply call ATRIO Health Plans Customer Service Toll Free Daily, 8am - 8pm PST at 1-877-672-8620 or TTY/TDD line at 1-800-735-2900. Ask about the locations of OutcomesMTM Pharmacists in your area.

The Medication Therapy Management Program is not a medical benefit, but a service provided by ATRIO Health Plans.

Personal Medication List Form