FInd a Pharmacy
We also list pharmacies that are in our network but are outside Douglas,
Klamath, Josephine, Jackson, Marion and Polk counties in Oregon.
We call the pharmacies on this list our “network pharmacies”
because we have made arrangements with them to provide prescription drugs
to Plan members. A network pharmacy is a pharmacy where beneficiaries
obtain prescription drug benefits provided by ATRIO Health Plans. In most
cases, your prescriptions are covered under ATRIO Health Plans only if
they are filled at a network pharmacy (or through our mail order pharmacy
service). Once you go to one, you are not required to continue going to
the same pharmacy to fill your prescription. You can go to any of our
Generally, we cover drugs filled at an out-of-network pharmacy only when
you are not able to use a network pharmacy. If you must use an out-of-network
pharmacy, you will generally have to pay the full cost (rather than your
normal share of the cost) when you fill your prescription. You can ask
us to reimburse you for our share of the cost. (Chapter 7, Section 2.1
of the Evidence of Coverage explains how to ask the plan to pay you back.)
Mail Order Pharmacies
You can also get prescription drugs shipped to your home through one of
our network mail order delivery programs. To order forms and get information
about filling your prescriptions by mail, you may select one of our network
pharmacies and contact them to start a mail order account. The mail order
pharmacy will require copies of paper prescriptions requesting a three
(3) month supply from your prescribing physician. For refills of your
mail order prescriptions, please contact us 14 days before you think the
drugs you have on hand will run out to make sure your next order is shipped
to you in time. Usually a mail-order pharmacy order will get to you in
no more than 5 to 7 days. If you do not receive your prescription drug(s)
within this time, please contact Customer Service at 877-672-8620, daily
from 8 a.m. to 8 p.m. TTY/TDD users call 1-800-735-2900.
When you order prescription drugs by mail, you can receive no more than
a 90-day supply of the drug. ATRIO offers an extra benefit for mail order
prescriptions. If you receive a 3 months (90-day) supply, you only pay
a copayment equaling 2 months (60-day) supply.
You are not required to use mail order prescription drug services to obtain
an extended supply of maintenance medications. Instead, you have the option
of using a retail pharmacy in our network to obtain a supply of maintenance
medications. Some retail pharmacies may agree to accept the mail order
reimbursement rate for an extended supply of medications for up to 90-days
per dispensing, which may result in no out-of-pocket payment difference
to you. Other retail pharmacies may not agree to accept the mail order
reimbursement rate for an extended supply of medication. In this case,
you will be responsible for the difference in price.
To find a pharmacy, you can access one of these printable directories or
use the Pharmacy Locator Tool below.
The pharmacy network may change at any time. You will receive notice when
Please allow a few seconds for the tool to load.